ai-visibility.best

UserGuiding— sample AI visibility report

This is a real, observed report showing whether AI assistants recommend a live SaaS (UserGuiding) — and what it should fix. Scroll to see the full report, then run the same scan on your own product.

UUserGuidinguserguiding.com · User onboarding softwareSample

Perplexity verdict

Perplexity recommends UserGuiding for cheap / no-code onboarding — but hands the high-intent "best onboarding" searches to Appcues and OnRamp.

Supporting visibility score

46/ 100+6 WK

Top 10% of user onboarding SaaS score 88. You're at 46.

Only ahead of 38% of scanned user onboarding SaaS — the top 10% reach 88.

UserGuiding wins the price-led and no-code prompts, but on "best user onboarding software" Perplexity recommends Appcues, and for 2026 it names OnRamp — UserGuiding is not mentioned at all.

2 Found2 Knows You2 Not Found

of 6 buyer prompts · Perplexity (live)

6 buyer prompts · live-measured on Perplexity (sonar) · observed 2026-07-06

How is this calculated?

Checking this yourself means running 12 buyer prompts across 6 AI platforms, every week — 400+ manual queries a month, with answers that change constantly. This report runs them and diffs the changes for you.

Competitive intelligence

Where AI still recommends competitors

When buyers ask Perplexity about "user onboarding software", it names:

  1. 1Appcuesnamed first for "best onboarding software for small SaaS teams"
  2. 2OnRamppicked as the "best user onboarding platform for 2026"
  3. 3Userpilotleads the "Userpilot / Appcues alternatives" lists

UserGuiding: recommended on 2 of 6 prompts (both price / no-code led), only mid-pack on alternatives, and absent from both high-intent "best" prompts.

Buyer prompt evidence

Buyer prompt evidence

6 buyer prompts · live-measured on Perplexity · Sorted by competitor risk
HIGH RISKCompetitor won
Buyer intent
A
Source gap
C
Fix priority
HIGH

Prompt: best user onboarding software for small SaaS teams

Platform: PerplexityWinner: AppcuesYour status: Not Found

Perplexity names Appcues as the best pick for small SaaS teams (and OnRamp as the 2026 top choice). UserGuiding is not mentioned at all.

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

For small SaaS teams, the best user onboarding software is Appcues, which offers no-code in-app flows ideal for non-technical product and marketing teams at SMBs. However, if your goal is customer delight, rapid activation, and sustained engagement with agentic AI, OnRamp is the top choice for 2026.

Detected brands: Appcues, OnRamp

View source cluesOpen fix plan
Is a competitor beating you on prompts like this? Run your own scan
HIGH RISKCompetitor won
Buyer intent
A
Source gap
D+
Fix priority
HIGH

Prompt: best user onboarding platform 2026

Platform: PerplexityWinner: OnRampYour status: Not Found

Perplexity picks OnRamp as the top 2026 onboarding platform, citing its agentic AI. UserGuiding does not appear.

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

OnRamp is the top client onboarding platform for 2026, chosen for its ability to delight customers, activate them quickly, and maintain engagement through renewal by leveraging agentic AI to automate repetitive onboarding tasks.

Detected brands: OnRamp

View source cluesOpen fix plan
Is a competitor beating you on prompts like this? Run your own scan
MEDIUM RISKKnows You
Buyer intent
A
Source gap
C+
Fix priority
HIGH

Prompt: Appcues alternatives

Platform: PerplexityWinner: UserflowYour status: Knows You

Perplexity lists UserGuiding among Appcues alternatives, but frames Userflow (ease of use) and Userpilot (analytics) as the standout picks. Its own userguiding.com alternatives page is cited.

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

Top Appcues alternatives include Userflow, Userpilot, Whatfix, WalkMe, Pendo, Chameleon, and UserGuiding. Userflow stands out for fast, simple no-code onboarding; Userpilot for product-led growth and analytics.

Detected brands: Userflow, Userpilot, Pendo, Chameleon, UserGuiding

View source cluesOpen fix plan
MEDIUM RISKKnows You
Buyer intent
A-
Source gap
B-
Fix priority
MEDIUM

Prompt: Userpilot alternatives

Platform: PerplexityWinner: PendoYour status: Knows You

Perplexity ranks Pendo and Appcues ahead; UserGuiding is included as the "low price, simple onboarding" option but flagged for limited analytics.

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

Top Userpilot alternatives include Pendo, Appcues, UserGuiding, Userflow, Whatfix, and PostHog. UserGuiding is best for product teams needing simplicity — low price, simple onboarding for web apps — but with limited analytics and no deep tracking.

Detected brands: Pendo, Appcues, UserGuiding, Userflow

View source cluesOpen fix plan
LOW RISKFound
Buyer intent
B+
Source gap
A-
Fix priority
LOW

Prompt: cheapest user onboarding tool with a free tier

Platform: PerplexityYour status: Found

Perplexity names UserGuiding as the most affordable hosted platform with a generous free tier (Intro.js is cited as the cheapest open-source library).

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

If you prefer a hosted platform with a generous free tier (no credit card required) and low paid pricing, UserGuiding is the most affordable option, offering a free plan and paid plans starting at just $13/month.

Detected brands: UserGuiding, Intro.js

View source cluesOpen fix plan
LOW RISKFound
Buyer intent
B+
Source gap
A
Fix priority
LOW

Prompt: no-code user onboarding tool for non-technical teams

Platform: PerplexityYour status: Found

Perplexity recommends UserGuiding first as a true no-code platform for non-technical teams, citing its own product page.

Open raw answer

Perplexity · Perplexity · observed 2026-07-06

For non-technical teams seeking a true no-code user onboarding tool, UserGuiding is the top recommendation — it lets any team create interactive in-app guides, checklists, and resource centers without relying on technical staff.

Detected brands: UserGuiding, Hopscotch, Appcues

View source cluesOpen fix plan

Per-platform

AI platform results

PX
PerplexityLIVE · MIXED

“For small SaaS teams, the best user onboarding software is Appcues… OnRamp is the top choice for 2026.”

Wins price / no-code prompts · loses "best onboarding" to Appcues & OnRamp

CG
ChatGPTILLUSTRATIVE

“Userpilot and Appcues lead user onboarding, with Userflow, Chameleon, and UserGuiding as alternatives…”

Not yet measured — configure a ChatGPT key to run this live

GM
GeminiILLUSTRATIVE

“Userpilot and Pendo lead for analytics-driven onboarding…”

Not yet measured — configure a Gemini key to run this live

AI
ClaudeILLUSTRATIVE

“Appcues and Userpilot are the most recommended for small SaaS teams…”

Not yet measured — unlock all 6 platforms on your own scan

CP
CopilotILLUSTRATIVE

“Userpilot’s AI agent can build onboarding flows for you…”

Not yet measured — unlock all 6 platforms on your own scan

GA
Google AI OverviewILLUSTRATIVE

“Appcues has the most mature native mobile SDKs for app-first teams…”

Not yet measured — unlock all 6 platforms on your own scan

Only Perplexity is live-measured in this sample · run your own scan for all 6

Quote of the week

What AI actually said

Perplexity · "best user onboarding software for small SaaS teams" · Perplexity · observed 2026-07-06
For small SaaS teams, the best user onboarding software is Appcues, which offers no-code in-app flows ideal for non-technical product and marketing teams at SMBs. However, if your goal is customer delight, rapid activation, and sustained engagement with agentic AI, OnRamp is the top choice for 2026.

UserGuiding was not named once for this high-intent buyer prompt.

AI-readable audit

Can AI read your site?

15 / 19 PASSED

Deterministic crawler + readability checks. Free in full — only the copy-paste fixes are locked.

  • Has an llms.txt fileFound /llms.txt at the root — ahead of most SaaS
  • Schema.org structured dataSoftwareApplication / Organization JSON-LD detected
  • Comparison / alternatives contentComparison pages exist and are crawlable
  • AI crawler accessGPTBot / ClaudeBot / PerplexityBot allowed in robots.txt
  • Has meta descriptionHomepage ships no <meta name="description"> for AI to read
  • FAQPage schema or FAQ contentNo FAQPage JSON-LD or FAQ block on the homepage
  • Answer-first copy in the first 100 wordsOpening reads like a tagline, not a quotable answer
  • Freshness / last-updated signalNo <time> or "last updated" signal AI can trust for recency

Source influence

Sources likely influencing AI answers

These are the sources Perplexity actually cited across the 6 prompts. We show clues, not guaranteed causation — but the citations are real.

appcues.com/blog/user-onboarding-toolsSource gapCompetitor content · High · cited for "best onboarding" & "cheapest"

What AI seems to use: Appcues’ own "12 user onboarding tools" post frames the whole category and ranks Appcues first. Perplexity leaned on it for the high-intent "best onboarding software" answer.

Your gap: UserGuiding is absent from the competitor-owned listicle Perplexity trusts most for "best" queries.

Recommended fix: Publish your own answer-first "best user onboarding software" guide and earn placements in neutral listicles that currently omit you.

onramp.us/blog/best-client-onboarding-softwareSource gapCompetitor content · High · cited for "best 2026"

What AI seems to use: OnRamp’s own "best client onboarding software 2026" post is the single source Perplexity used to crown OnRamp the 2026 winner.

Your gap: A newer competitor (OnRamp) out-published you on the "2026" freshness angle and took the recommendation.

Recommended fix: Ship a dated, "2026"-framed comparison with an original stat so Perplexity has a current, citable UserGuiding source.

userguiding.com/blog/appcues-alternatives-competitorsInfluencedYour own page · Medium · cited on the alternatives prompt

What AI seems to use: Your own alternatives page IS cited by Perplexity on the "Appcues alternatives" prompt — proof your content can surface when it targets the query.

Your gap: It gets you a mid-pack mention, not the recommendation, and you have no equivalent page for the high-intent "best onboarding" query.

Recommended fix: Rewrite it answer-first (40-word verdict, comparison table, proof) with FAQPage JSON-LD, and clone the pattern for "best onboarding software".

userpilot.com/blog/appcues-alternativesCites competitorCompetitor content · High · cited for both alternatives prompts

What AI seems to use: Userpilot’s comparison blog is cited on both "Appcues alternatives" and "Userpilot alternatives", positioning Userpilot and framing where UserGuiding ranks.

Your gap: A competitor’s content decides how UserGuiding is described in AI answers about alternatives.

Recommended fix: Own the narrative with your own head-to-head pages so AI cites your framing, not Userpilot’s.

reddit.com/r/SaaS · r/nocodeInfluencedCommunity · Medium · cited for cheapest & no-code

What AI seems to use: Community threads are cited on the price and no-code prompts — exactly where UserGuiding already wins the recommendation.

Your gap: Community proof is thin on the high-intent "best onboarding" threads where Appcues/OnRamp win.

Recommended fix: Answer genuinely in recent "best onboarding tool" threads (disclose affiliation), leading with your free-tier / no-code edge.

What to do this week

This week's 3 fixes

The value isn't this generic checklist — anyone can list “add an FAQ.” It's tying every fix to the exact prompt you lost, the competitor that won it, and the source AI trusted. That only works on your own data.

  1. 01
    Publish an answer-first "best user onboarding software" + "2026" guide
    High impactMedium effortImpacts the 2 highest-intent promptsPerplexity (measured) · likely ChatGPT & Gemini

    Evidence: Live on Perplexity, "best user onboarding software for small SaaS teams" → Appcues and "best user onboarding platform 2026" → OnRamp, both cited from the competitors’ OWN blog posts. UserGuiding has no equivalent answer-first, dated guide for those queries, so it is absent.

    Suggested action: Ship /best-user-onboarding-software and a dated 2026 comparison. Open each with a 40-word verdict ("UserGuiding is the best no-code onboarding tool for budget-conscious SaaS teams because…"), add a comparison table vs Appcues/OnRamp/Userpilot, an original stat, and FAQPage + SoftwareApplication JSON-LD.

    View affected prompts
  2. 02
    Double down on the "cheapest / no-code" positioning you already win
    High impactSmall effortProtects the 2 prompts you already winPerplexity (measured)

    Evidence: Perplexity already recommends UserGuiding for "cheapest onboarding tool with a free tier" and "no-code onboarding for non-technical teams", citing your own product page. That real strength is missing from the high-intent prompts.

    Suggested action: Put the free-tier + no-code line above the fold on your homepage and in your G2/Capterra profiles, and cross-link it from the new "best onboarding" guide so the buyer intent you own carries into more prompts.

    View affected prompts
  3. 03
    Close the on-page gaps the live audit found
    Medium impactSmall effortAll prompts (AI extractability)All platforms

    Evidence: The live homepage audit (15/19) shows userguiding.com has no meta description, no FAQPage schema, no answer-first opening, and no freshness signal — so AI has less quotable, current text to pull, even where you have content.

    Suggested action: Add a meta description, an answer-first opening paragraph, FAQPage JSON-LD covering the real buyer prompts, and a visible "last updated" date on key pages. You already ship llms.txt and schema — build on that.

    View affected prompts

Retest loop

Weekly monitoring + retest loop

  • prompts flipped from competitor won → found
  • source changes (who Perplexity cites)
  • platform-level movement once ChatGPT/Gemini are measured
  • before/after raw answers

Next scan: Monday 06:00 UTC · Retest compares Week 18 vs Week 19

3 fixes queued · ready to measure impact next week.

You are not paying for a score. You are paying for a weekly loop: check, fix, retest.

Runs real AI queries · Free preview · No signup

Now run it on your SaaS

You just saw a full sample report. Get the same thing for your product — real buyer prompts, real AI answers, real competitors, and this week’s fixes.

Free preview.No credit card.Real prompts and raw answers, not a score you have to trust.

2 of 3 free scans left today

Trust

Questions, renewal & data notes

AI answers vary between runs. We sample repeatedly and track trends over time, not a single lucky or unlucky snapshot.

We test a fixed set of buyer prompts across supported AI platforms. This is a representative sample of how buyers ask, not every possible question.

Source influence is inferred from public signals and AI citations. We say “likely” and “seems to” on purpose — we show clues, not guaranteed causation.

What does an AI visibility report show?

Whether AI assistants recommend, mention, or ignore your product across the buyer prompts your customers actually ask — with the raw answers, competitors, and sources behind each result.

How do I know if ChatGPT recommends my SaaS?

Run the free scan. We query real buyer prompts on ChatGPT (and more platforms once unlocked) and show you the raw answer, not just a score.

Can AI visibility be measured accurately?

We track observable answer patterns and repeated prompt sets, not a guaranteed ranking. Answers vary between runs, so we sample and track trends over time.

Why does AI recommend my competitors?

They appear in the sources AI trusts — comparison pages, directories, reviews, and communities. The Source Chain shows which ones.

What do I get in the free scan?

Your real score, three buyer-prompt results, competitor names, one full raw answer, one source gap, and your top 3 fixes. The full report unlocks for $1.

Is this different from traditional SEO tracking?

Yes. SEO tracks where you rank on Google. This tracks whether AI assistants recommend you when buyers ask — a different surface with different signals.

Is this demo real data or a sample?

This demo is a real, observed snapshot of a public SaaS (UserGuiding), captured on a date and shown as a worked example. AI answers drift between runs, so your own scan shows your live results.